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About
Dr. John P. Hayes
Since 1979, John Hayes has worked in the franchise community as a consultant, franchisee and franchisor. In other words, he’s one of an elite group of consultants who have actually owned and operated franchises, including a major franchisor company.
He is the author of several franchise-related books and countless articles that have appeared in media worldwide. Dr. Hayes has served for many years as an advisor to franchisors, franchisees and small business owners internationally. His areas of expertise include management development, marketing, customer service, training and strategic planning. He is the author or co-author of 18 non-fiction books including the Franchise Pre-Investment Checklist, Franchising: The Inside Story, Start Small, Finish Big, You Can’t Teach A Kid To Ride A Bike At A Seminar, and most recently Get It! The Secrets of Cultivating the HomeVestors Millionaire Mindset.
From November 2004 until January 2009 he served as President & CEO of HomeVestors of America, Inc., America’s #1 home buyer®, and the only franchise of its kind. He was a franchisee of HomeVestors from 2002 until 2005. He has been a franchisee of several other concepts and he served on the Board of Directors for both HomeVestors (Chairman of the Board) and The Dwyer Group (1992-2003). His articles about franchising have appeared in Reader’s Digest, Inc. Magazine, Wall Street Journal, USA Today, International Herald Tribune, etc., as well as many IFA-sponsored publications.
Dr. Hayes leads a variety of seminars including How To Capture & Keep Customers, and he facilitates Masterminds for franchisors, franchisees and suppliers. He is a popular speaker and trainer at franchise conventions and meetings internationally. He has provided services to more than 100 franchise companies during his career.
Dr. Hayes was a college professor at Kent State University (1972-1976) and Temple University (1976-1985), where he earned his doctorate in 1985. One of his blog articles explains how he wrote a book about franchising that created his adventure-packed and rewarding career.
His office is in Frisco, Texas, north of Dallas.
If you are an existing franchisor or franchisee, please visit FranchiseMastermind.com.